ZEUS QUICK SUMMARY
This view is a high-level summary of the project. Please view the complete story to see more details.
Role: Responsible for the entire user-centered process from research to executing a solution based on research findings and user testing.
Team: 1 UX Designer, 3 Engineers
Problem: We have 42 days to find a way for DSG Distribution Centers to efficiently and effectively schedule the expected increase of seasonal employees so the company doesn't have to rely on temp agencies and temp employees .
Solution: Delivered a web based scheduling application that supported managers and seasonal employees.
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The app allows managers to use desktops or laptops to schedule and publish open shifts, view employees working, edit shifts, and update employee statuses.
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The app also allows seasonal employees to use their mobile device or desktop to view and accept open shifts, view previous shifts worked, and see future schedules in real-time.
User: Managers and employees at a DSG Distribution Center.
Disclaimer: Due to the type of work domain, I'm limited in the amount of work I can display publicly.
Research: Field Studies, Interviews, Usability Tests
Some Challenges Faced: Short timeline and geographic distance from users.
Some Solutions Created: Created a web based app and communication plan.
Design: Informed by research, testing, and feedback, the design solution led me to create a web based application that could be used on both mobile and desktop. The design solution was responsive and incorporated elements, such as, calendars and data entry fields.
Results: We delivered the solution within the short timeline with both desktop and mobile applications working successfully.
Artifacts: Click here to see sample documentation from the project.